When we send your tea
Packed and sent
We pack and send your tea from Greater Noida on our next working day.
Delivery & care
Your order, from our door to yours.
Find delivery times, shipping costs and tracking help below. If something is wrong with your order, get in touch and we’ll help.
Typical delivery
3–5 working days
Within India, ready-to-ship teas are delivered within 3–5 working days of ordering. Delivery availability is confirmed for your PIN code.
Tracking
Sent when your order ships
We send your courier name and tracking link by WhatsApp, email or SMS when your order ships. If tracking has not arrived or has not updated for 48 hours, contact us with your order ID.
Delivery charges
Free from ₹849
Within India, standard delivery for ready-to-ship teas is ₹79 below ₹849 after discounts, and free at ₹849 or more after discounts. Cash on delivery adds ₹59, including when standard delivery is free.
If something goes wrong
Something wrong with your order?
We cannot accept returns of tea after delivery. If your order is damaged, incorrect or missing, contact us so we can help with a replacement or refund where eligible.
When will my order leave?
We pack and send your tea from Greater Noida on our next working day.
How long does delivery usually take?
Within India, ready-to-ship teas are delivered within 3–5 working days of ordering. Delivery availability is confirmed for your PIN code.
How will I receive tracking?
We send your courier name and tracking link by WhatsApp, email or SMS when your order ships.
Can I return tea after delivery?
If your tea arrives damaged, defective or incorrect, contact us within 7 days of delivery for a replacement or refund. We will help you put it right.
What should I do if something arrives damaged or incorrect?
Please share your order ID, a short description and photos of the issue within 7 days of delivery. If your order has not arrived, contact us so we can trace it with the courier.
Can I cancel my order?
Contact us to cancel a ready-tea order before it has shipped. For gift bookings, cancellation within 2 days of ordering qualifies for a refund of the booking payment.
Do you ship internationally?
Ordering outside India? Talk to us on WhatsApp for an individual shipping quote and delivery estimate for your destination.
Talk to us
We’re here
to help.
Share the order ID when writing or calling. For a damaged or incorrect delivery, include clear photographs and a short description.
Greater Noida, Uttar Pradesh 201310contact@kehwah.in+91 9899705030