Shipping Policy

Shipping Policy

At Kehwah, we hand-pack every order with love and care — just like it’s being sent from a Kashmiri kitchen. Here's how we ensure your tea reaches you safe and sound:

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🚚 Where We Ship

• Pan-India Shipping: We deliver across India using reliable partners like Bluedart, Delhivery, Amazon Shipping, and others.

• International Orders: Available on request to select countries (UAE, US, Australia, etc.). Email us at contact@kehwah.in for a custom shipping quote.

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⏱️ Dispatch & Delivery Time

• Orders are dispatched within 1–2 working days from our workshop in G. Noida.

• Estimated Delivery Time:

  • Delhi-NCR: 1–3 working days

  • Metro Cities: 3–5 working days

  • Rest of India: 5–7 working days

  • Remote Areas: 7–10 working days

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🛵 Same-Day / Express Delivery (Delhi-NCR Only)

Want it today? We offer same-day dispatch via express delivery apps (Dunzo/Porter) for select pin codes in Noida, Delhi, and Gurgaon.

To check eligibility, WhatsApp us at +91-9899705030 before 12 Noon.

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💰 Shipping Charges

• Free shipping on prepaid orders above ₹499

• ₹49 for orders below ₹499

• COD (Cash on Delivery): ₹50 extra

• International Orders: Actual courier charges apply and will be shared before confirmation.

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❗ In Case of Delays / Missing Packages

We know how frustrating late deliveries can be — if your order hasn't arrived within the expected timeframe:

1. Track your shipment via the link shared over SMS/WhatsApp.

2. If the tracking hasn’t updated for 48+ hours, contact us at contact@kehwah.in or WhatsApp us.

3. We’ll follow up with the courier and make it right — whether that’s re-shipping or refunding.

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📦 Order Packaging

All Kehwah products are securely packed in eco-friendly boxes or padded mailers, sealed for freshness. We never compromise on quality or hygiene.