FAQs

🛒 Ordering & Delivery

Q: Where can I buy Kehwah teas?
Right here on www.kehwah.in and on Amazon India. We’re also onboarding select retailers and cafes — follow us on Instagram for updates.

Q: Do you offer Cash on Delivery (COD)?
Yes — COD is available across India with an additional ₹50 handling fee.

Q: How long does delivery take?

  • Delhi-NCR: 1–3 days

  • Metro Cities: 3–5 days

  • Other areas: 5–7 days
    You'll get a tracking link once it ships!

Q: Do you ship internationally?
We do! Drop us a message at Contact@kehwah.in and we’ll share available options and shipping rates for your country.


🍵 Making & Enjoying Kehwah

Q: How do I prepare Kehwah?
Just add hot water to a sachet, stir well, and sip. It’s that simple. No boiling, no long prep. You get the authentic Kashmiri flavor in under a minute.

Q: Can I add milk to Kehwah?

  • For Kesar or Kashmiri Kehwah: No, traditionally it’s had without milk.

  • For Noon Chai: Yes! Add warm milk and a pinch of salt for that signature pink color.

Q: What’s the difference between Kesar Kehwah and Kashmiri Kehwah?

  • Kesar Kehwah is a luxurious, golden brew with pure saffron, almonds, cinnamon and cardamom.

  • Kashmiri Kehwah uses a traditional blend that includes green tea leaves (green tea), giving it more body and complexity.

Both are rooted in the valley — one’s a hug, the other’s a story.

Q: Is this the same Kehwah that Kashmiris drink at weddings?
Yes! Especially the Kashmiri Kehwah, which is served at Wazwan feasts and weddings — often in a silver samovar, poured into little kulhads with crushed almonds on top. Our version makes that magic available anywhere, instantly.


🧠 For the Tea Nerds

Q: What tea do you use in your blends?
We use high-quality whole leaf Darjeeling green tea and black tea for Noon Chai. No dust-grade tea or extracts — only real leaves.

Q: What gives Kehwah its aroma?
It’s the natural combo of saffron threads, green cardamom, cinnamon bark, and almonds — slow-dried and crushed by hand in small batches. No added essence or perfumes.

Q: Why does my Noon Chai pink have baking soda?
Great question. The alkaline reaction between baking soda and black tea creates a deep crimson color, which turns pastel pink when milk is added — it’s science and tradition in a cup.

Q: Is your saffron real?
Absolutely. Our saffron is handpicked from Pampore, Srinagar — the saffron capital of India. Each thread is tested for purity and strength (we call it Grade-1).

Q: How do you make it “instant” but keep it authentic?
We developed a slow-dehydration process — inspired by our mother’s original kitchen trials — where each spice blend is dried, powdered, and balanced without preservatives or artificial flavors. It’s “instant” but still handcrafted in spirit.


📦 Returns & Refunds

Q: Can I return my order?
Since Kehwah is a food product, we don’t accept returns. But if your order is damaged, incorrect, or undelivered, we’ll replace it or issue a full refund.

Q: How do I request a refund?
Write to us at contact@kehwah.in or WhatsApp us with your order number and photos. We respond within 48 hours.


👨👩👧👦 Health & Family

Q: Is Kehwah safe for children?
Yes, in moderation. Our unsweetened variants are especially good for kids above 2 years. Always avoid Noon Chai for children under 5 because of its sodium content.

Q: Can pregnant or nursing women drink Kehwah?
Our teas are natural, but we always recommend consulting your doctor.

Q: Is your tea sugar-free?
Yes! We offer both sweetened and unsweetened options. The unsweetened ones have no sugar (Added or otherwise) at all, perfect for diabetics or low-carb diets.


💼 Partnerships & Bulk Orders

Q: Do you offer wholesale or corporate gifting?
Yes! Whether it’s for a cafe, gift box, wedding hamper, or office pantry, we love collaborations. Reach out to contact@kehwah.in or WhatsApp on +91-9899705030.

Q: Can you white-label for my brand?
Yes, we offer white-label and co-branded instant teas with low MOQs. Custom recipes are possible too!